OTMSuite values the privacy and protection of the personal data of its users, clients, partners, and visitors. This Privacy Policy transparently describes how we collect, use, store, and protect personal information, in compliance with the Brazilian General Data Protection Law (Law No. 13,709/2018 – LGPD).

By accessing our website or using our services, you declare that you are aware of and agree with the practices described in this document.

1. Who We Are
   OTMSuite is a technology platform focused on the automation, integration, and optimization of business processes, providing digital solutions for companies.
   For LGPD purposes, OTMSuite acts as the Data Controller for the information processed as described in this Policy.

2. Personal Data We Collect
   We may collect the following personal data, depending on the user’s interaction with the website.

2.1 Data Provided Directly by the Data Subject
Name
Email
Phone number
Company
Job title
Information submitted through contact forms, registrations, or material requests

This data is collected when you fill out forms on the website, request contact, demonstrations or content, or communicate with us by email or other channels.

2.2 Data Collected Automatically (Browsing Data)
With consent, we may collect browsing-related information such as IP address (anonymized when applicable), browser and device type, pages visited, visit duration, and traffic source. This data is collected through cookies and similar technologies, as described in this Policy.

3. Purposes of Data Processing
   Personal data is used to respond to contact requests, send informational or institutional materials, improve the website browsing experience, analyze website performance and usage, comply with legal and regulatory obligations, and support institutional communication and marketing strategies.
   OTMSuite does not sell personal data nor process it in ways incompatible with the purposes described here.

4. Use of Cookies and Tracking Technologies
   4.1 What Are Cookies
   Cookies are small files stored in the user’s browser that allow preferences to be recognized and improve the browsing experience.

4.2 Types of Cookies Used
Essential cookies are necessary for the basic functioning of the website and cannot be disabled.
Analytics cookies are used through tools such as Google Analytics to understand how users interact with the website in an aggregated and statistical manner, collecting information such as pages visited, time spent browsing, and access source. These cookies are only used after user consent.
Marketing cookies may be used through tools such as Meta Pixel (Facebook/Instagram) for institutional campaign measurement and analysis, allowing us to measure communication performance and understand browsing patterns in an aggregated way. Their use also occurs exclusively upon user consent.

4.3 Consent Management
Users may accept or refuse the use of non-essential cookies through the banner displayed on the website. Consent may be changed at any time by clearing the browser’s local storage or contacting us.

5. Data Sharing with Third Parties
   Personal data may be shared only when necessary with technology and service providers such as Google and Meta, analytics and communication platforms, or public authorities when required by law. Whenever possible, we adopt measures to ensure that third parties process data securely and in compliance with applicable legislation.

6. International Data Transfers
   Some data may be processed or stored on servers located outside Brazil, especially when using global technology providers. In such cases, we adopt appropriate safeguards as required by the LGPD.

7. Data Storage and Security
   OTMSuite adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. Data is retained only for the period necessary to fulfill the purposes described in this Policy, respecting legal and regulatory deadlines.

8. Data Subject Rights
   Under the LGPD, you have the right to confirm the existence of data processing, access your personal data, correct incomplete, inaccurate, or outdated data, request anonymization, blocking or deletion, request data portability, revoke previously granted consent, and obtain information about data sharing. Requests may be made through the channels indicated below.

9. Data Protection Officer (DPO)
   For matters related to privacy and data protection, please contact:
   Email: otmsuite@otmsuite.com
   Subject: Data Protection – LGPD

10. Policy Updates
    This Privacy Policy may be updated at any time to reflect improvements, legal changes, or operational updates. We recommend that users review this document periodically.

11. Contact
    If you have any questions about this Policy or the processing of personal data, please contact us through the email provided above.